Home
COTech
Service line 03

AI Agents

A trained assistant that answers, qualifies, and books at any hour.

Overview

AI Agents built around real operating friction

AI Agents give your business a trained front line across website, WhatsApp, email, and internal knowledge when a human does not need to be the first responder.

We scope the use cases, train the knowledge base, define the escalation rules, and connect outcomes back into the CRM so conversations are useful instead of impressive but isolated.

What we solve

What we solve and what changes

Each engagement focuses on where leads, conversations, approvals, or handoffs are getting lost today, then replaces that with a cleaner system your team can actually run.

  1. AI Website Agent

    What we solve

    The same twenty questions arrive every week, and after hours nobody answers them at all.

    What changes

    A trained agent answers instantly around the clock, captures the lead, and escalates what needs a person.

  2. AI WhatsApp Agent

    What we solve

    WhatsApp is where UAE customers actually message you, and nobody replies fast enough.

    What changes

    An agent handles conversations 24/7 at 90-98% open rates versus roughly 20% for email, cutting support cost by around 30%.

  3. AI Lead Qualification

    What we solve

    Sales opens every conversation from zero because nothing was asked before the handover.

    What changes

    The agent asks, decides who is sales-ready, and passes on only qualified leads with structured notes.

  4. AI Appointment Booking

    What we solve

    Booking one meeting takes four messages back and forth, and staff hours go with it.

    What changes

    The agent checks availability, books, and confirms so the calendar fills without anyone touching it.

  5. AI Customer Support

    What we solve

    Your team answers the same questions all day instead of the ones that genuinely need a person.

    What changes

    Approved answers are handled automatically with clean escalation, freeing the team for work only people can do.

  6. AI Knowledge Assistant

    What we solve

    Staff lose hours hunting through drives and inboxes for a document a colleague already wrote.

    What changes

    Ask in plain language and get the answer with its source, drawn from your own documents.

  7. AI Sales Assistant

    What we solve

    Salespeople spend more of the week on admin than in front of actual clients.

    What changes

    Summaries, next steps, and draft follow-ups are prepared automatically inside the CRM.

  8. AI Email Assistant

    What we solve

    A shared inbox swallows the day and the important message is buried among the routine ones.

    What changes

    Incoming mail is classified, routed, drafted, and logged so the team only handles what needs judgement.

Scoping

How we scope

Use these packages as scoping anchors. Final scope and fee are confirmed in writing before build begins.

  1. Starter

    Agent, knowledge base, lead capture, and handoff for one primary website use case.

  2. Full system

    Website and WhatsApp agent, qualification, booking, and CRM handoff in a 4-6 week delivery.

  3. AI Operations

    Tuning, knowledge updates, conversation QA, and accuracy reporting.

Final scope and fee are confirmed in writing before work begins.

Fit

Who this fits

Customer-facing businesses carrying repetitive enquiry volume, including clinics and aesthetics, real estate, retail and e-commerce, logistics, hospitality, education, and professional services.

How we work

How we work

Every service follows the same engagement model so you know what happens before build, how approvals work, and what support looks like after go-live.

  1. Blueprint

    Credited to the build

    2 weeks. We map the process, audit your systems, and return a fixed-price proposal credited in full against the build.

  2. Build

    Fixed price

    Milestones, 50% to start, and two review cycles included on every deliverable.

  3. Go-live

    Delivered and tested

    Deployed, tested, and your team trained on it with a 30-day defect warranty.

  4. Support

    Optional after launch

    Optional monitoring, updates, tuning, and a monthly report after launch.

Included

Included in every engagement

  1. Fixed price

    Agreed in writing before any work starts.

  2. Two review cycles

    Included on every deliverable.

  3. 30-day warranty

    Defect fixes after go-live.

  4. Client-owned accounts

    Third-party accounts kept in your name.

  5. Clean handover

    Documentation and training for your team.

Next step

Book a free 30-minute scoping call and we will tell you which one or two moves are most likely to improve your numbers first, whether or not you decide to buy anything.